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SEPTEMBER 18, 2024
NIKITA ISZARD
In the latest episode of “Unraveling IT, Expert Tech Talks,” we had the pleasure of hearing from some incredible women who’ve made significant strides in the tech industry. This episode was part of the Indiana Women IN Tech Week, held from September 15th to 22nd, and aimed to spotlight the journeys, challenges, and successes of women in tech.
Here are the stories of three women at Corsica Technologies who’ve forged their careers in the tech industry. We’re thankful to have them on the team, and we hope their stories can serve as an inspiration to all.
Watch the episode here… or read on!
Stephany Alarcon: From Customer Service to Director of Client Experience
Stephany Alarcon, Director of Client Experience at Corsica, took a bit of an unconventional path into the tech industry. Initially starting in a customer service role, Stephany leveraged her skills and passion to climb the ranks. She emphasized the importance of being a resource for colleagues and continuously learning. One of the key challenges she faced was imposter syndrome, but she overcame it by recognizing her unique skill set and the value she brings to the table. Stephany’s story is a testament to the power of perseverance and the importance of mentorship and support within the workplace.
Stephany’s day-to-day responsibilities are diverse and dynamic. She balances open onboarding projects for new clients, advocates for other clients, and meets with potential new clients to ensure they feel at ease as they evaluate working with Corsica. Stephany also prides herself on being a valuable resource for her colleagues, always ready to assist with any questions or challenges they may face. Her ability to connect with people and simplify complex technical concepts has been instrumental in her success.
Tracy Jolgren: Navigating HR in Tech
Tracy Jolgren, Director of Human Resources at Corsica, began her career in the manufacturing sector before transitioning to tech. With a background in HR, Tracy highlighted the importance of internships and certifications for young women entering the tech field. She also addressed the common misconception that tech is a male-dominated field and encouraged women to pursue their interests in technology. Tracy’s insights into the hiring process and her advocacy for women in tech provide valuable guidance for those looking to break into the industry.
Tracy’s role involves overseeing the hiring process, onboarding new hires, and ensuring a positive overall experience for all employees at Corsica. She also handles payroll and conducts stay interviews to gather feedback and identify areas where the company can improve the work experience of team members. Tracy’s dedication to creating a supportive and inclusive work environment is evident in her efforts to attract more women to the tech industry—and to Corsica in particular. She believes that education and certifications are crucial for standing out in the job market and encourages young women to seek internships and continuous learning opportunities.
Sarah Benz: Bridging the Gap Between Tech and Clients
Sarah Benz, Director of vCIO Services at Corsica, took a unique path to her current leadership role. Starting her career in higher education, Sarah transitioned to advising clients directly. She emphasized the importance of representation and the need for more women in leadership roles within tech. Sarah’s empathetic approach to problem-solving and her ability to connect with clients on a personal level has been instrumental in her success. Her advice to young women in tech is to find their niche, continuously learn, and support themselves with a strong network of individuals.
Sarah’s primary responsibility is to ensure that clients receive the highest level of service and support. This involves researching technical data, reviewing client calls, and structuring products and support to stay ahead of market trends. Sarah believes that women bring a unique perspective to the tech industry, particularly in terms of empathy and compassion. She encourages young women to seek out mentors and role models, whether within their own organization or through social media, to find inspiration and guidance.
Conclusion
The stories shared by Stephany, Tracy, and Sarah highlight the diverse paths women can take to succeed in the tech industry. Their experiences underscore the importance of mentorship, continuous learning, and the need for more representation of women in tech. As we celebrate Indiana Women IN Tech Week, we can all find inspiration in the stories of these remarkable women—while continuing to support and empower the next generation of female tech leaders.
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